CRMSPTLIGHTAll cases
The library

Ideas worth coming back to.

38 stories · Page 1 of 4

Absolut Tabasco Australian launch photograph · published by Campaign Brief
Discovery

Absolut Tabasco turns Sydney Harbour heat into a reason to taste

A volcano attracts attention at the Overseas Passenger Terminal. A nearby bar takeover gives the new vodka a place to be tried. The useful relationship lesson sits in the handover between those two moments.

Australia
Wild Turkey Sydney activation photograph · published by The Moodie Davitt Report
Relevance

Wild Turkey: a cocktail match that can leave the airport

An airport tasting bar adds a short cocktail quiz and a recommendation travellers can save. The CRM interest lies in making a brief product encounter useful again at home.

Australia
Find Your Inner Sleuth campaign artwork · Acorn TV / AMC
Participation

Acorn TV gives mystery fans a sleuth identity

A detective quiz made Acorn TV’s month of mysteries participatory. Public campaign materials explain the invitation; Braze’s conference case supplies the personalisation story and attributed engagement claims.

United States
Captain Morgan / Diageo · official MultiVu release
Participation

Captain Morgan takes one brand world into local football rituals

An announced football tour attaches a consumer invitation to match-day culture.

US · six listed football stops
Salesforce — Agentforce World Tour 2026
Relevance

Banco do Brasil brings fragmented context to the frontline

Salesforce describes an AI context layer across existing banking systems.

Brazil
Klaviyo — K:BOS 2026 announcement artwork
Relevance

Klaviyo extends CRM work beyond its own dashboard

September updates expand AI tooling; several capabilities remain in preview.

Global CRM platform
Ardbeg — You Can't UnTaste It tour campaign artwork
Recognition

Ardbeg makes its tasting tour a doorway to the Committee

A US Airstream tour introduces visitors to the wider Committee relationship.

US
Royal Caribbean, via Cruise Critic — The Mason Jar
Discovery

The bourbon trail becomes a bookable experience at sea

Pre-cruise and onboard booking make bourbon discovery a planned experience.

Selected Royal Caribbean ships
Aperol · official Coachella Day Club page
Continuity

Aperol extends the festival mood beyond the Day Club

Coachella Day Club, a playlist and merchandise extend one festival world.

US · Coachella, California
Whiskey Del Bac · Normandie artwork on the release-party page
Continuity

Whiskey Del Bac connects a release party to a recurring club

A Normandie release invitation sits alongside a club with three annual releases.

Tucson, Arizona, United States
Chivas Regal · official press image via GlobeNewswire
Participation

Chivas gives its partnership a game for fans to follow

Chess and racing meet in a cultural activation; a digital game is announced.

Italy · Monza / digital
Boston Rum Week · organiser website
Discovery

Boston Rum Week offers more than one route into discovery

A city programme brings tastings, seminars and bar events under one umbrella.

US · Boston